Intake and referral
Referrals will be received directly by the Resilience Staff from various public and private sources. Admission criteria are reviewed at the time of each referral to determine appropriateness of level of care. Consumers experiencing a mental health emergency and in need of immediate services will be required to call 911 or go to the nearest emergency hospital.
Admission and Consent
Upon the initial clinical appointment, the consumer will complete Intake paperwork, which includes:
Consent for Treatment
Consumer Rights and Responsibility
Notice of Privacy Practices (HIPAA)
Consumer Civil Rights Compliance
Complaint and Grievance Procedure
Benefit/Eligibility Coverage
Payment for Services/Cancellation Policy
Consent for Release of Information
Attendance Policy
Billing and Signature Policy
The Psychiatrist/Practitioner will discuss the following information with the consumer or guardian in order to ensure that the consumer or guardian is being fully and accurately informed about the consumer’s treatment and that the consumer or guardian is able to give Informed Consent.
